Job opening
Business Analyst

We are looking for a Business Analyst with experience in Operational Excellence related to Financial Crime

Who we are

KYC Information Services (KYCIS) in Invidem is responsible for the delivery of compliant KYC information service, including operational excellence for both maintaining and developing the KYC processes, quality control and customer onboarding and support required to service both banks and their end-customers. We ensure that compliance and regulatory requirements are fulfilled in the processes.

Team of Quality Control and Operational Excellence consists of Quality Controllers and Business Analysts with operational excellence experience. Function responsibilities are split into two: Quality controlling of KYC files done by KYC Operations and Operational Excellence, i.e. continuous improvements, in Invidem ways of working in business and IT system landscape. One of the main responsibilities of the team is to conduct data aggregation & data management related activities, e.g. identifying, and analyzing new data sources, as well as defining, monitoring, and reporting the relevant KPIs. Additionally, when a trend or finding require action, the team will provide recommendations on improvements/changes to implement. The changes can be process, instruction or system related.

What we are looking for

We are now recruiting Business Analyst to:

  • define the required and relevant KPIs
  • suggest continuously improvements to processes, tools and any other related artefacts that can help to improve quality of the files and efficiency of the processes
  • conduct structured and fact-based data source analyses and create comprehensive recommendations and decision-making materials
  • act as business owner for 3rd party data sources from identification to implementation and maintenance
  • working closely with our Product Management to continue building our automated data flow from 3rd party data source to Invidem IT systems
  • support the customer journey throughout the customer life cycle.

This role reports to Head of Quality Control and Operational Excellence and will work very closely with the other areas within the Invidem’s organization.

Do you want to contribute to preventing money laundering and terrorism financing and do greater good for society? Are you used to conduct high standard KYC data analysis? Is good quality close to your heart? Are you good in optimizing processes?

If this is you, we would like to get in contact with you!

Preferred qualifications and experience for the role

Required skills & experience:

  • Bachelors’ or Masters’ degree in Technology, Statistics, Finance, Engineering, Economics or equivalent
  • Proven experience of working in financial services with AML/KYC
  • Proven experience of high-quality analysis
  • Operational excellence as part of your nature
  • An ability to quickly parse and understand new information and rapidly learn new skills where needed
  • An ability to focus on the details without losing the big picture
  • Comfortable working in a fast-moving environment where there are still many unanswered questions
  • Analytical, structured, and detail-oriented mindset who always follows rationalized decision making
  • Good people skills across a wide range of stakeholders; comfortable in dialogues with both senior management and technical specialists
  • Ability to give and receive a constructive feedback
  • English spoken and written (excellent)

Desired skills & experience:

  • Minimum one native Nordic language will be considered as advantage; Danish, Finnish, Norwegian, Swedish
  • Expertise in KYC data analytics
  • Experience in business development & relevant tools
  • AML Certificate (ACAMs/ICA)

How to apply

We look forward to receive your application, including CV and cover letter. Visit our homepage to apply or send you application to Head of KYC Information Services

If you have any questions, you are welcome to contact Teemu Kettula, Head of Quality Control and Operational Excellence (

Employment Type: Full-time

Location: Stockholm